Privacy Policy
Note: this Privacy Policy applies to the collection, use and disclosure of
information in connection with the products and services offered by
We at ("we", "us") recognize the importance of privacy and confidentiality of
personal information. (the "Platform") is a B2B platform which connects and
facilitates sales and purchases of products and/or services between suppliers (or "Sellers") and
buyers (or "Buyers"). The Platform is for business-to-business transactions and therefore is only
made available for use by businesses and not for individual or personal use. This Privacy Policy
sets out the ways in which collect, use, and disclose information in connection
with its operation of the Platform including personal information about Platform visitors and
representatives and employees of Buyers and Sellers ("you"). This Privacy Policy also applies to
use of our Platform via a mobile device, either through mobile applications or mobile-optimized
If you have any questions or concerns about the use of your personal information, then please
contact us using the contact details provided in the section "HOW TO CONTACT US" at the
bottom of this Privacy Policy.
The personal information that we may collect about you broadly falls into the following
Information you provide to us
If you are a representative or employee of any Buyer or Seller or a sole trader Buyer or
you will be asked to provide certain contact information that is necessary for the
registering for a Platform account on behalf of a Buyer or Seller, including name,
address, phone number, email address, job title and department.
you will be asked to provide certain identity information, tax registration and/or related
information about your business, such as your company name, business type and
industry, corporate registration details and information about your business license.
if you are a Seller, we will also ask you to provide details about the goods and products
that you intend to sell via the Platform and details about your sales/transactions on;
if you are a Buyer, we will also ask you to provide details or preferences about the goods
and products that you may be interested in buying via the Platform and any details or
preferences relevant to your purchases;
in connection with the facilitation of transactions, purchases, and payments over the
Platform, you will be asked to provide certain payment information. This might include
bank account numbers, billing and delivery information, credit/debit card numbers,
expiration dates and security code and tracking information from cheques or money
orders to facilitate the sale and purchase as well as the settlement of purchase price of
the products or services transacted on or procured through the Platform.
we will process any information provided to us in connection with disputes or to
support complaints in connection with the Platform or goods and/or services purchased
via the Platform. Please note, Buyers and/or Sellers may submit complaints regarding
the products and services on the Platform and/or disputes between the Buyers and
Sellers to the Platform and under such circumstances, we will process data provided to
us by Buyers and/or Sellers that is relevant to the disputes or complaints submitted. This
may include health data of end-users (which may include minors as applicable) of
products purchased on the Platform to the extent relevant to the disputes or complaints
that are being reviewed by the Platform and to the extent that the individual(s) has
provided their explicit consent to their data being shared with us for the purposes of
handling the complaints and/or settling the disputes.
Information you submit to the Platform for publication may be made publicly available
on the Platform and therefore accessible by any internet user. You should exercise
caution when deciding what information, you submit to us for publication.
to facilitate your use of the services available on the Platform (including on websites
and/or mobile applications), we may request for access to, and you may provide us
with, contents stored in your devices including but not limited to contacts in address
book, photos, videos and/or other files. If you are using our communication tools on the
Platform (particularly in case of voice communication), we may require access to your
camera and/or microphone and may conduct voice recordings.
Information that we collect automatically.
If you contact us (such as via our customer services department chat service, telephone
or email), we may record a copy of your correspondence and may ask for additional
information to verify your identity.
We will collect contact details and other information of users from publicly available
sources for the purposes of verifying the users and performing due diligence on the
We will collect details of user activities, transactions and interactions on the Platform
including information relating to the types and specifications of the products and
services purchased, pricing and delivery information, dispute and complaint records,
communications between users and any information disclosed in any discussion forum.
From time to time, we may also collect information about the existing and prospective
users, during or in connection with trade shows, industry events and/or other functions.
Including representative contact names, addresses, phone numbers, fax numbers and
email addresses.
If you visit our Platform, we will automatically collect certain information from your
device. In some countries, including countries in the European Economic Area, this
information may be considered as personal information under applicable data
protection laws. Specifically, this information may include IP addresses, device type,
unique device identification numbers, browser type, geographic location, browsing
patterns and details of how you have interacted with our Platform and the goods and
services available on it. In addition, we gather statistical information about the Platform
and visitors to the Platform including browser software, operating system, software and
hardware attributes, pages viewed, number of sessions and unique visitors. Collecting
this information enables us to better understand the visitors who come to our Platform,
where they come from, and what content is of interest to them. We use this
information for our internal analytics purposes and to improve the quality and relevance
of our Platform. Some of this information may be collected using cookies and similar
tracking technology, as explained further under the section “COOKIES” below.
Information that we receive from third parties.
We may receive personal information about you from social media platforms if you
choose to register for a Platform account via a social media account. Exactly what
information we receive will depend on your privacy settings with the applicable
platform, but it would typically include basic public profile information such as:
o Your username or nickname
o Your profile picture
o Country
o Company name